Terms of Service

Effective Date: August 15, 2026

Last Updated: August 15, 2026

Version: 2026-08-15

1. Introduction; Acceptance of Terms

WPARTS provides an online platform connecting automotive parts sellers, service providers, and buyers. Sellers may list inventory, operate branded websites hosted on WPARTS infrastructure (including optional custom domains), and receive inquiries, part requests, service requests, and non-payment-integrated purchase orders. Buyers and sellers arrange payment, shipping, returns, and taxes directly unless and until WPARTS implements integrated payment and tax services.

These Terms are a binding agreement between you and WPARTS LLC, a California limited liability company (“WPARTS”, “we”, “us”, or “our”). You accept these Terms by (a) clicking “I agree” or a similar checkbox presented with a link to these Terms, or (b) creating an account. If you do not agree, do not use the Services. Browsing the public website without an account does not, by itself, bind you to the arbitration or class-waiver provisions, which apply only after you accept these Terms.

These Terms incorporate the Privacy Notice, Cookie Policy, Acceptable Use Policy, Prohibited Items Policy, Off-Platform Payment, Shipping & Returns Notice, and, if you are a Seller or publish a hosted site, the Seller Agreement and Site Builder & Hosting Terms.

If a translation of these Terms conflicts with the English version, the English version controls.

2. Definitions

Buyer - a user who submits an inquiry, part request, service request, or Order, or who arranges a purchase with a Seller.
Seller - a third-party merchant or service provider that lists goods or services, operates a hosted site, or receives Orders through the Platform.
User - any Buyer, Seller, account holder, or visitor who uses the Services after accepting these Terms.
Listing - a product, service, or catalog entry created by a Seller or displayed from a third-party catalog or shopping feed.
Order - a request that WPARTS transmits to a Seller. An Order is not a card checkout and does not, by itself, create a payment processed by WPARTS.
Services - the WPARTS websites, APIs, hosted seller sites, calendar booking, messaging, Secure Rooms, optional AI parts assistant, and related features.
User Content - content submitted by Users, including descriptions, images, reviews, messages, and site-builder copy.

3. Our Role as a Platform

PLEASE READ CAREFULLY - THIS SECTION DEFINES WPARTS’ LIMITED ROLE.

WPARTS IS A TECHNOLOGY PLATFORM ONLY. WPARTS is not the merchant of record, seller, distributor, or retailer of products or services listed by third-party Sellers. WPARTS does not take title to, own, store, warehouse, handle, pack, or ship goods.

NO INTEGRATED PAYMENTS OR TAX COLLECTION. WPARTS does not process card payments, hold buyer funds, collect or remit sales tax, issue refunds, or ship goods. You and the Seller arrange payment, shipping, returns, and taxes directly. If WPARTS later offers integrated payments or tax services, we will provide notice and require your affirmative acceptance before those services apply to you.

NO BUYER PROTECTION PROGRAM. WPARTS does not offer a buyer protection program and does not issue refunds. Any facilitation of communications is a courtesy only, without any duty to act or guarantee of outcome.

HOSTING AND INTERMEDIARY ROLE. For hosted seller sites and User Content, WPARTS acts as a hosting and interactive-computer-service provider, including under 47 U.S.C. § 230, and as a service provider under the DMCA, 17 U.S.C. § 512, to the extent those statutes apply.

THIRD-PARTY CATALOG AND FEED RESULTS. Some search results may come from third-party catalogs or shopping feeds and are not verified WPARTS Sellers. Those results may be incomplete, outdated, or inaccurate.

4. Description of the Services

The Services may include:

Marketplace listings and non-payment purchase orders (RFQ / order requests);
Part requests, service requests, and buyer–seller messaging, including optional notifications you enable and Secure Rooms;
Seller-operated websites hosted on WPARTS infrastructure, including optional custom domains;
Calendar booking for appointments;
Optional VIN / parts assistant features that may send vehicle data to service providers that return results;
Optional third-party shopping or catalog results that are not verified merchants.

Features may change. Availability of a feature does not mean WPARTS is a party to any resulting sale or service contract.

5. Eligibility; Account Registration; Age

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and able to enter legally binding contracts.
You agree to provide accurate, current, and complete information and to keep it updated.
You are responsible for your account credentials and for all activity under your account.
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 (COPPA). Users under 18 may not create an account.

6. Seller Onboarding and Obligations

Sellers must accept the Seller Agreement, the Acceptable Use Policy, and the Prohibited Items Policy before listing or publishing a hosted site. Sellers must truthfully represent products and services, provide accurate descriptions and fitment data, and comply with applicable laws, including product safety, export controls, sanctions, advertising, and tax laws applicable to their own off-platform transactions.

Sellers are solely responsible for calculating and remitting any sales, VAT, or other taxes on transactions they complete with Buyers. WPARTS does not currently collect or remit sales tax as a marketplace facilitator.

Sellers who enable analytics or advertising tools on a hosted site are the controller of those tools; WPARTS hosts the site and loads them only after the visitor’s cookie consent, where required.

7. Fees; No Payment Processing

WPARTS may charge Sellers platform, listing, or subscription fees if and when those fees are separately disclosed and accepted. There is currently no posted Fee Schedule for integrated payments, and WPARTS does not process card payments, withhold funds, or operate payouts or reserves.

If integrated payments launch, a separate Payments Policy and fee disclosure will be published, and material changes will require affirmative acceptance.

8. Orders, Shipping, Returns, and Off-Platform Settlement

An “Order” on the Platform is a request that WPARTS transmits to the Seller. WPARTS does not process card payments, hold buyer funds, collect or remit sales tax, or issue refunds. You and the Seller arrange payment, shipping, returns, and taxes directly.

Returns and refunds, if any, are handled under the Seller’s stated policy and applicable law. See the Off-Platform Payment, Shipping & Returns Notice.

8a. Buyer–Seller Dispute Communications

DIRECT RESOLUTION REQUIRED. Product and service disputes must be resolved directly between the Buyer and the Seller. WPARTS is not a party to the sale and has no obligation to mediate, investigate, or compensate either party.

WPARTS may, at its sole discretion, facilitate communications. Any such assistance is voluntary, non-binding, and may be withdrawn at any time.

NO COMPENSATION FROM WPARTS. WPARTS does not provide refunds, credits, or chargeback handling. Chargeback language in older versions of these Terms does not apply because WPARTS does not process card payments.

RELEASE (COMMERCIAL AND PLATFORM CLAIMS). To the maximum extent permitted by law, you release WPARTS from claims arising out of Buyer–Seller disputes, product quality, authenticity, shipping, returns, or Seller performance. This release does not apply to liability that cannot be waived under California law, including liability for fraud, willful injury, or violation of law (Cal. Civ. Code § 1668), or to personal-injury claims to the extent a waiver would be unenforceable.

9. Fitment, VIN, and Product Safety

Listings may include vehicle compatibility or VIN-based fitment data supplied by Sellers or third-party catalogs. WPARTS DOES NOT WARRANT THAT ANY PART WILL FIT, FUNCTION, OR BE SAFE FOR YOUR VEHICLE. You are solely responsible for verifying fitment with a qualified mechanic before purchase, installation, or use. Installation of automotive parts can cause injury, property damage, or vehicle failure. WPARTS is not a mechanic and does not provide professional installation advice.

The optional parts assistant may send a VIN or vehicle data to service providers that return catalog or fitment results. Those results are informational only.

Sellers must disclose used, remanufactured, or core-charge conditions. Sellers are responsible for California Proposition 65 and other required warnings on their Listings and sites.

10. Prohibited Items and Activities

You must not list, request, or transact in items or activities prohibited by the Prohibited Items Policy or the Acceptable Use Policy, including illegal drugs, weapons, counterfeit goods, stolen property, sanctioned parties or goods, hazardous materials requiring special licensing, or child sexual abuse material. WPARTS may remove content and suspend accounts.

11. Export Controls and Sanctions

You agree to comply with applicable export-control, sanctions, and trade-restriction laws, including OFAC and BIS rules. WPARTS may refuse or disable activity where it determines, in good faith, that the activity would violate applicable law. WPARTS does not represent that it performs automated OFAC/AML screening of every User.

12. User Content; License; Moderation

By posting User Content you grant WPARTS a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, distribute, display, and create derivative works of that User Content in connection with the Services, including hosting, search, and promotion of Listings and seller sites.

WPARTS may remove or disable User Content that violates these Terms or is illegal, harmful, or infringing. WPARTS may moderate at its discretion and has no duty to monitor all content.

If you use AI-generated listing or site copy, you warrant that you reviewed it for accuracy and intellectual-property compliance before publishing.

13. Intellectual Property; DMCA

WPARTS respects intellectual property rights. Copyright complaints must follow the DMCA Policy. Trademark and counterfeit complaints follow the Intellectual Property & Counterfeit Policy.

14. Warranties, Disclaimers, and Product Liability

THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WPARTS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW (INCLUDING UCC § 2-316).

WPARTS DOES NOT MANUFACTURE, INSPECT, TEST, CERTIFY, OR WARRANT PRODUCTS OR SERVICES OFFERED BY SELLERS. SELLERS ARE SOLELY RESPONSIBLE FOR THEIR GOODS AND SERVICES, INCLUDING SAFETY, AUTHENTICITY, FITMENT, LEGAL COMPLIANCE, AND CUSTOMER SERVICE.

WPARTS IS NOT LIABLE UNDER PRODUCT-LIABILITY THEORIES FOR PRODUCTS SOLD BY SELLERS, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE DISCLAIMED. ALL PRODUCT CLAIMS MUST BE DIRECTED TO THE SELLER.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WPARTS AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. WPARTS’ AGGREGATE LIABILITY FOR DIRECT DAMAGES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT OF FEES YOU PAID TO WPARTS IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence where such limitation is prohibited, or for fraud.

16. Indemnification

You agree to indemnify, defend, and hold harmless WPARTS and its officers, directors, employees, and agents from claims arising out of: (a) products or services you list or sell; (b) Buyer–Seller disputes; (c) your User Content or hosted site, including pixels and lead forms; (d) your breach of these Terms or the Seller Agreement; (e) your violation of law; or (f) your infringement of third-party rights. WPARTS may assume exclusive defense of any matter. You may not settle without WPARTS’ written consent.

17. Privacy and Electronic Communications

Your use of the Services is subject to the Privacy Notice. You consent to receive electronic communications about your account and the Services. Marketing messages require a separate opt-in where required by law (including CAN-SPAM, GDPR, and, if SMS is offered, TCPA).

18. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ CAREFULLY - THIS SECTION AFFECTS YOUR RIGHTS.

Informal Resolution. Before filing, email [email protected] with “Dispute Notice,” a description of the claim, and the relief sought, and wait 30 days.

Arbitration. Except as provided below, you and WPARTS agree to binding individual arbitration administered by the AAA under its Consumer Arbitration Rules (or Commercial Rules if you are a Seller acting in a commercial capacity), as modified by this section. The FAA governs. The seat is Fresno County, California, unless the AAA or applicable law requires a different location.

Exceptions. Either party may bring an individual action in small claims court. Either party may seek temporary injunctive relief in court to protect IP, security, or unauthorized access. This section does not waive the right to seek public injunctive relief in court to the extent such waiver is unenforceable under California law (including McGill v. Citibank).

Class Waiver. You and WPARTS waive any right to a jury trial and to participate in a class, collective, or representative action, except for public injunctive relief as provided above.

Opt-Out. You may opt out within 30 days after first accepting these Terms by emailing [email protected] with subject “Arbitration Opt-Out,” your name, and account email. Opting out does not affect other provisions.

Mass Filings. If 25 or more similar demands are filed, the parties will cooperate in batched proceedings under AAA Mass Arbitration Supplementary Rules.

19. Termination; Suspension

WPARTS may suspend or terminate accounts for violation of these Terms, suspected fraud, illegal conduct, or inactivity. Upon termination, Sections 8a, 12–18, 20, and 23 survive.

20. Governing Law; Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration section. Subject to arbitration, exclusive venue is the state and federal courts in Fresno County, California. Nothing in these Terms limits non-waivable consumer, privacy, or other rights that apply to you under the law of your country or state of residence. If a translation of these Terms conflicts with the English version, the English version controls.

21. Changes to Terms

We may update these Terms. We will post the new version and update the Effective Date. For material changes (including dispute resolution, limitation of liability, or fees charged to you), we will provide notice and require your affirmative acceptance before the changes apply to you. If you do not agree, you must stop using the Services and may close your account. Continued use constitutes acceptance only for non-material changes.

22. E-SIGN; Entire Agreement

You agree that electronic acceptance, including an unchecked-then-checked checkbox logged with version, hash, IP address, and timestamp, satisfies the Electronic Signatures in Global and National Commerce Act and California UETA. These Terms, together with the policies they incorporate, are the entire agreement regarding the Services, except that a signed written agreement with WPARTS controls if it expressly conflicts.

23. Contact; Agent for Service of Process

WPARTS LLC

Email: [email protected]