Privacy Notice
Last updated: 2026-08-16
This notice explains what personal information 5 STAR AUTO BODY LLC collects on this website, why, and what you can do about it.
Who is responsible for your data
5 STAR AUTO BODY LLC operates this website and decides what personal information is collected here and for what purpose. Under privacy law, 5 STAR AUTO BODY LLC is the controller of that information.
WPARTS provides the hosting, the forms, and the booking tools for this site as a service provider (processor). WPARTS does not sell information collected here and does not use it for its own marketing.
What we collect
We collect only what we need to answer you and to run this website:
- Details you submit through forms: your name, phone number, email address, vehicle or part details, preferred date and time, and your message.
- Booking details when you schedule an appointment: the service, the time slot, and any notes you add.
- Technical data your browser sends automatically: IP address, browser and device type, the referring page, and the pages you open.
- Your cookie choices, and, where you allow it, statistics about how this site is used.
Why we use it
- To answer your enquiry and prepare an offer or quote.
- To schedule, confirm, and remind you about appointments.
- To keep records of our correspondence and transactions as the law requires.
- To keep the site available and secure and to block spam and abuse.
- With your consent, to measure how the site is used and how our advertising performs.
Where a legal basis is required, we rely on your consent for optional cookies and marketing, on a contract or the steps leading to one for enquiries and bookings, and on our legitimate interest in running a secure website for technical data.
Who we share it with
We do not sell your personal information. We share it only with parties that help us operate this website and our business:
- WPARTS, as the hosting and site platform provider.
- Providers that deliver our email, SMS, and push notifications.
- Where we use them, payment, accounting, and scheduling providers.
- Public authorities, when disclosure is legally required.
How long we keep it
Enquiries and booking records are kept for as long as we need them for the job and for the retention periods that tax and commercial law set, then deleted or anonymised. Cookie consent records are kept for up to 12 months so we can show what you chose. Server logs are kept for a short period for security.
Your rights
Depending on where you live, you can ask us to:
- confirm what personal information we hold about you and give you a copy;
- correct information that is wrong or incomplete;
- delete information we no longer need;
- limit or object to certain uses, including direct marketing;
- give you your information in a portable format.
You can withdraw consent for cookies or marketing at any time. We will not treat you differently for exercising these rights. To make a request, use the contact details below; we may need enough information to find your records.
California residents
If you live in California, you have the rights above under the CCPA and CPRA, plus the right to know the categories of personal information we collect, our purposes, and the categories of recipients. All of them are listed in this notice.
We do not sell personal information. We share it for cross-context behavioural advertising only if you accept advertising cookies, and you can turn that off at any time. We honour Global Privacy Control signals automatically.
Security
This site is served over HTTPS and access to submissions is limited to people who need it. No system is perfectly secure, so please do not send sensitive documents through website forms unless we ask you to.
Children
This website is not directed to children under 16 and we do not knowingly collect their personal information. If you believe a child has sent us information, contact us and we will delete it.
Changes to this notice
We may update this notice when the site or the law changes. The date at the top shows the current version.
How to reach us
For questions about this document or about your personal information, contact 5 STAR AUTO BODY LLC: